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Discussion topic: Screen pixelation

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This message was authored by: Trazi

Screen pixelation

For the last few weeks my tv shows on apps are pixelating a lot. What is causing this?

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This message was authored by: Highlinder

Re: Screen pixelation

Posted by a Superuser, not a Sky employee. Find out more

@Trazi  What platform is this? Sky Q, Sky stream or Sky Glass?

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This message was authored by: Trazi

Re: Screen pixelation

Hi, sky q stream

 

 

This message was authored by: Highlinder

Re: Screen pixelation

Posted by a Superuser, not a Sky employee. Find out more

@Trazi  Sky Q and stream are two separate products. Which one is that you have?

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This message was authored by: Trazi

Re: Screen pixelation

I have sky q 

regards 

This message was authored by: mugglechris

Re: Screen pixelation

Hi, ive just had engineers out for the pixelating problem. Its a known issue and nothing they can do until they release an update. 

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