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Discussion topic: Screen keeps going black when watching paramount plus

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This message was authored by Gower23 This message was authored by: Gower23

Screen keeps going black when watching paramount plus

I have recently subscribed to Paramount Plus 2 weeks ago. All going fine until last week when after every couple of episodes the screen goes black and I have to come out of apps completely.

I tried resetting and restarting Sky Q etc and still the same today.

Is this a sky problem or Paramount?

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This message was authored by callofduty This message was authored by: callofduty

Re: Screen keeps going black when watching paramount plus

Just happened to me today, 28th Aug. Let me know if you find a fix! 🙂

This message was authored by ange37 This message was authored by: ange37

Re: Screen keeps going black when watching paramount plus

Happening to me last couple of days, ruining Yellowstone 

This message was authored by Andyp711 This message was authored by: Andyp711

Re: Screen keeps going black when watching paramount plus

Did anyone find a fix for this? I've been getting it for weeks 

This message was authored by Stantheman418 This message was authored by: Stantheman418

Re: Screen keeps going black when watching paramount plus

Hi-this has been happening for me too. There is a separate issue discussing an issue whereby most of the apps on Sky Q are pixellating which is covered extensively in a separate thread. I believe that the black screen issue with Paramount Plus is on Paramount's side though as this issue also happens when I use the app on my Amazon Firestick. 

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