This discussion topic has been answered Discussion topic: Saved data when getting a new hub
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Message posted on 09 Feb 2025 01:25 PM
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I got an email saying I won't get security updates etc after December, so I can order a new hub. Possibly a silly question - will I still get to access all my recordings with a new hub? There's far too many programmes on there to watch any time soon 🙂
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Message posted on 09 Feb 2025 01:29 PM - last edited: 09 Feb 2025 01:29 PM
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@Jogofly wrote:
I got an email saying I won't get security updates etc after December, so I can order a new hub. Possibly a silly question - will I still get to access all my recordings with a new hub? There's far too many programmes on there to watch any time soon 🙂
hi @Jogofly
Hubs are for broadband and don't store data
Your recordings are stored on the SKY Q TV box so they are unaffected by a switch of your Broadband hub
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Message posted on 09 Feb 2025 01:29 PM - last edited: 09 Feb 2025 01:29 PM
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@Jogofly wrote:
I got an email saying I won't get security updates etc after December, so I can order a new hub. Possibly a silly question - will I still get to access all my recordings with a new hub? There's far too many programmes on there to watch any time soon 🙂
hi @Jogofly
Hubs are for broadband and don't store data
Your recordings are stored on the SKY Q TV box so they are unaffected by a switch of your Broadband hub
Message posted on 09 Feb 2025 01:38 PM
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Re: Saved data when getting a new hub
Thanks! I was getting totally confused between the different gadgets there! When I had to press the "skyQ" option when it asked me what I have, it completely threw me.....
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