09 Feb 2025 01:25 PM
I got an email saying I won't get security updates etc after December, so I can order a new hub. Possibly a silly question - will I still get to access all my recordings with a new hub? There's far too many programmes on there to watch any time soon 🙂
09 Feb 2025 01:29 PM - last edited: 09 Feb 2025 01:29 PM
Posted by a Superuser, not a Sky employee. Find out more
@Jogofly wrote:
I got an email saying I won't get security updates etc after December, so I can order a new hub. Possibly a silly question - will I still get to access all my recordings with a new hub? There's far too many programmes on there to watch any time soon 🙂
hi @Jogofly
Hubs are for broadband and don't store data
Your recordings are stored on the SKY Q TV box so they are unaffected by a switch of your Broadband hub
09 Feb 2025 01:29 PM - last edited: 09 Feb 2025 01:29 PM
Posted by a Superuser, not a Sky employee. Find out more
@Jogofly wrote:
I got an email saying I won't get security updates etc after December, so I can order a new hub. Possibly a silly question - will I still get to access all my recordings with a new hub? There's far too many programmes on there to watch any time soon 🙂
hi @Jogofly
Hubs are for broadband and don't store data
Your recordings are stored on the SKY Q TV box so they are unaffected by a switch of your Broadband hub
09 Feb 2025 01:38 PM
Thanks! I was getting totally confused between the different gadgets there! When I had to press the "skyQ" option when it asked me what I have, it completely threw me.....
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion