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Discussion topic: Saved data when getting a new hub

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This message was authored by Jogofly This message was authored by: Jogofly

Saved data when getting a new hub

I got an email saying I won't get security updates etc after December, so I can order a new hub. Possibly a silly question - will I still get to access all my recordings with a new hub? There's far too many programmes on there to watch any time soon 🙂 


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This message was authored by nigea99 This message was authored by: nigea99 Answer

Re: Saved data when getting a new hub

Posted by a Superuser, not a Sky employee. Find out more

@Jogofly wrote:

I got an email saying I won't get security updates etc after December, so I can order a new hub. Possibly a silly question - will I still get to access all my recordings with a new hub? There's far too many programmes on there to watch any time soon 🙂 


hi @Jogofly 

 

Hubs are for broadband and don't store data

 

Your recordings are stored on the SKY Q TV box so they are unaffected by a switch of your Broadband hub

 

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This message was authored by nigea99 This message was authored by: nigea99 Answer

Re: Saved data when getting a new hub

Posted by a Superuser, not a Sky employee. Find out more

@Jogofly wrote:

I got an email saying I won't get security updates etc after December, so I can order a new hub. Possibly a silly question - will I still get to access all my recordings with a new hub? There's far too many programmes on there to watch any time soon 🙂 


hi @Jogofly 

 

Hubs are for broadband and don't store data

 

Your recordings are stored on the SKY Q TV box so they are unaffected by a switch of your Broadband hub

 

Jogofly
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This message was authored by Jogofly This message was authored by: Jogofly

Re: Saved data when getting a new hub

Thanks! I was getting totally confused between the different gadgets there! When I had to press the "skyQ" option when it asked me what I have, it completely threw me..... 

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