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Discussion topic: Satellite signal issue

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This message was authored by: Richstephens3

Satellite signal issue

Some channela dont work and states problem with satellite signal,some do work. We have had bad weather but strange that some work and some dont. Ive done reset and checked connectivity and not changed anything

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This message was authored by: Daniel0210

Re: Satellite signal issue

Posted by a Superuser, not a Sky employee. Find out more

@Richstephens3 
If it displays no satellite signal take a look at the troubleshooting here
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. Be aware that if you’re on a communal dish system in the UK you’ll have to contact your landlord or building management company rather than Sky.


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