SKY Q Mini losing connectivity

[gmcaleese]

Hi,

My SKY Q mini box is losing connectivity every few days requiring me to power cycle the SKY Q main box and in some case the WiFi router as well. This is becoming frustrating.  Any recommendations to fix or improve this?

Thanks

Gareth

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147