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This message was authored by: RafiRoxi123

SCAFFOLDING BLOCKING SKY DISH SIGNAL

HI WE Have scaffolding up around our flats and its blocking the signal. who do we contact at SKY to have the dishes relocated at scaffolding will be up for months.

 

Anybody got a number ?

 

thanks 


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This message was authored by: Daniel0210 Answer

Re: SCAFFOLDING BLOCKING SKY DISH SIGNAL

Posted by a Superuser, not a Sky employee. Find out more

@RafiRoxi123 

Even if you have Sky Q Sky will charge you approximately £65 for a dish move in these circumstances providing there is another suitable spot for it. If you have Sky+ as @GD1 states you'll need to employ a local satellite company at your own expense. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by: Mark39

Re: SCAFFOLDING BLOCKING SKY DISH SIGNAL

Posted by a Superuser, not a Sky employee. Find out more

I'm assuming from your post,that you're not connected to a communal dish.You can find the number to call via the 'need more help' link at the bottom of the page here:https://www.sky.com/help/home

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This message was authored by: RafiRoxi123

Re: SCAFFOLDING BLOCKING SKY DISH SIGNAL

Thanks no we dont have a communal dish 

This message was authored by: GD1

Re: SCAFFOLDING BLOCKING SKY DISH SIGNAL

Posted by a Superuser, not a Sky employee. Find out more

@RafiRoxi123  Do you have Sky Q or Sky+HD?  If the latter SKy no longer support these boxes therefor any dish resiting would be out your own cost and you'd need to get an independent installer to carry out any works.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Daniel0210 Answer

Re: SCAFFOLDING BLOCKING SKY DISH SIGNAL

Posted by a Superuser, not a Sky employee. Find out more

@RafiRoxi123 

Even if you have Sky Q Sky will charge you approximately £65 for a dish move in these circumstances providing there is another suitable spot for it. If you have Sky+ as @GD1 states you'll need to employ a local satellite company at your own expense. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by: RafiRoxi123

Re: SCAFFOLDING BLOCKING SKY DISH SIGNAL

ok thanks Ive spoken to SKY theyre sending an engineer out

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