Rte 1 signal gone, rte2 , Virgin and TG4 all OK?

[Sierra117]

Pretty much as the title says. RTE 1 is gone, "problem with your satellite signal", RTE2, Virgin Media, and TG4 all functioning fine? 

[Daniel0210]

@Sierra117 
If a message displays “no satellite signal” firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Otherwise it’s likely to be a dish alignment issue so check the troubleshooting in this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If it doesn’t you’ll need to contact Sky Ireland to book an engineer appointment.

If you are connected to a communal dish you need to liaise with your building management company / landlord who will have their approved engineers to contact.

Remember, a misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.

[Sierra117]

Good man, thanks for the quick reply. I assumed if the dish was misaligned, in the recent storms perhaps, that we'd be getting no channels whatsoever.

Most of the Sky Channels are gone and some of the UKTV stuff.