Discussion topic: Router problem

This message was authored by: Jack+Cane · ‎14 Apr 2023

I have just obtained a new router from my isp (Zyxel) & it says on the tv screen " it looks like you don't have an internet connection right now" tried all sorts but nothing seems to work, have been on the phone to my isp who advised contacting Sky but speaking to someone is almost impossible so I've ended up here, does anybody have any advice?

This message was authored by: Jack+Cane · ‎14 Apr 2023

Fixed it

This message was authored by: Laing1 · ‎14 Apr 2023

@Jack+Cane wrote:

Fixed it

@Jack+Cane glad you are sorted how did you fix it so if others have the same problem they will know what to do

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

This message was authored by: Jack+Cane · ‎14 Apr 2023

I'm really sorry but I couldn't tell you, just messed around with it & it eventually connected, sorry I can't be of more help but I'm useless with all this technology

This message was authored by: Laing1 · ‎14 Apr 2023

@Jack+Cane wrote:

I'm really sorry but I couldn't tell you, just messed around with it & it eventually connected, sorry I can't be of more help but I'm useless with all this technology

@Jack+Cane no worries

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

Discussion topic: Router problem

Router problem

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