Discussion topic: Pixelation on SkyQ
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Message posted on ‎14 Apr 2023 11:25 AM
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Pixelation on SkyQ
I recently had Sky Q installed and now I have pixelated pictures on a few channels. Discovery sky sports Itv are the main ones but does happen on others. Not sure if it's been aligned correctly as we had to have a new LNB to accommodate SkyQ. I have updated software and reset the box but still have this issue
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Message posted on ‎14 Apr 2023 04:22 PM
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Re: Pixelation on SkyQ
@MacB1970 wrote:
I recently had Sky Q installed and now I have pixelated pictures on a few channels. Discovery sky sports Itv are the main ones but does happen on others. Not sure if it's been aligned correctly as we had to have a new LNB to accommodate SkyQ. I have updated software and reset the box but still have this issue
@MacB1970 if you are still getting the pixellation then it may well be that your dish needs to be re-aligned. You will need an engineer to do this You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
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