26 May 2024 07:50 AM
I have put my broadband router and sky Q in the large returns box. Which of the 2 labels do I put on the box as they go to different locations
26 May 2024 08:26 AM
Posted by a Superuser, not a Sky employee. Find out more
@Nick621 wrote:
I have put my broadband router and sky Q in the large returns box. Which of the 2 labels do I put on the box as they go to different locations
hi @Nick621
Although it seems odd, we have been advised that it doesn't matter which one is used for each.
Apparently the 2 different locations are the same process but maybe split to ease numbers as they are processed.
Make sure you keep the proof of posting (almost indefinitely) as it can take time for any kit to be fully logged on the system.
26 May 2024 08:26 AM
Posted by a Superuser, not a Sky employee. Find out more
@Nick621 wrote:
I have put my broadband router and sky Q in the large returns box. Which of the 2 labels do I put on the box as they go to different locations
hi @Nick621
Although it seems odd, we have been advised that it doesn't matter which one is used for each.
Apparently the 2 different locations are the same process but maybe split to ease numbers as they are processed.
Make sure you keep the proof of posting (almost indefinitely) as it can take time for any kit to be fully logged on the system.
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