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Discussion topic: Returns labels

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This message was authored by Nick621 This message was authored by: Nick621

Returns labels

I have put my broadband router and sky Q in the large returns box. Which of the 2 labels do I put on the box as they go to different locations 


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This message was authored by nigea99 This message was authored by: nigea99 Answer

Re: Returns labels

Posted by a Superuser, not a Sky employee. Find out more

@Nick621 wrote:

I have put my broadband router and sky Q in the large returns box. Which of the 2 labels do I put on the box as they go to different locations 


hi @Nick621 

 

Although it seems odd, we have been advised that it doesn't matter which one is used for each.

 

Apparently the 2 different locations are the same process but maybe split to ease numbers as they are processed.

 

Make sure you keep the proof of posting (almost indefinitely) as it can take time for any kit to be fully logged on the system.

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This message was authored by nigea99 This message was authored by: nigea99 Answer

Re: Returns labels

Posted by a Superuser, not a Sky employee. Find out more

@Nick621 wrote:

I have put my broadband router and sky Q in the large returns box. Which of the 2 labels do I put on the box as they go to different locations 


hi @Nick621 

 

Although it seems odd, we have been advised that it doesn't matter which one is used for each.

 

Apparently the 2 different locations are the same process but maybe split to ease numbers as they are processed.

 

Make sure you keep the proof of posting (almost indefinitely) as it can take time for any kit to be fully logged on the system.

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