Returns Label

[Subi]

Please send me the returns label, as there was no label with my new router. Thanks

[Daniel0210]

@Subi 
You aren’t communicating with Sky by posting on here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.

Have Sky asked for the return of the hub? Some of the older hubs like the Sky Q hub don't need to be returned. 

[Subi]

Yeah, they have asked to return the unit. Apologies I didn't realise my message wasn't going to SKY.

[Daniel0210]

@Subi 

No need to apologise. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.

[Subi]

Thank You