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Discussion topic: Returning sky equip

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This message was authored by: Hayleybails123

Returning sky equip

Hi there , I have received emails and text saying you have not received my sky equipment back . I sent it back a couple of weeks ago now . I also need another package to send back another sky mini box . 

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This message was authored by: oldfella

Re: Returning sky equip

Posted by a Superuser, not a Sky employee. Find out more

@Hayleybails123 wrote:

Hi there , I have received emails and text saying you have not received my sky equipment back . I sent it back a couple of weeks ago now . I also need another package to send back another sky mini box . 


Hi @Hayleybails123 

See the following link for all Sky returns information.
https://www.sky.com/help/articles/return-tv-broadband.

If necessary you can use you own Packaging and also print your own labels.
Ensure that you keep proof of posting as the Sky return system handled by Unipart has delays and is not as reliable as would be desired.

This message was authored by: caesarome

Re: Returning sky equip

Posted by a Superuser, not a Sky employee. Find out more

@Hayleybails123 wrote:

Hi there , I have received emails and text saying you have not received my sky equipment back . I sent it back a couple of weeks ago now . . 


@Hayleybails123 

Did you get and keep proof of posting ?

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This message was authored by: Hayleybails123

Re: Returning sky equip

I've threw it out now as it was a while ago I posted them and just presumed they had revived them . 😩😳

This message was authored by: caesarome

Re: Returning sky equip

Posted by a Superuser, not a Sky employee. Find out more

After sending the equipment back did you get any emails from Sky thanking you for doing this ?

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This message was authored by: Hayleybails123

Re: Returning sky equip

None what so ever. 

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