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Discussion topic: Returning equipment

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This message was authored by Jojo30 This message was authored by: Jojo30

Returning equipment

Im due to return my sky equipment.  Where i thought after 8 years it would beling to me.   I dont have a issue returning it but the cables are buried in my walls 🫤.   What is the charge for not returning cables ? 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Returning equipment

Posted by a Superuser, not a Sky employee. Find out more

@Jojo30 

Cables/wiring/dish are yours. You need to return the Sky Q box, any mini boxes and remotes. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Returning equipment

Posted by a Superuser, not a Sky employee. Find out more

@Jojo30 

 

Strictly speaking the Sky-supplied HDMI and power cables are returnable, but Sky isn't likely to penalise their non-return (apart from the separate external mains transformer of the v2 main Q box)

 

Any Sky wireless booster hardware supplied to resolve Q television issues is also returnable, but not that supplied under a Sky Broadband contract unless that's being cancelled too.

 

Dish cable ownership transfers to the householder on installation.

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Jojo30
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This message was authored by Jojo30 This message was authored by: Jojo30

Re: Returning equipment

Thank you 

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