Discussion topic: Returning equipment
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Message posted on 04 Nov 2024 11:41 AM
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Returning equipment
Im due to return my sky equipment. Where i thought after 8 years it would beling to me. I dont have a issue returning it but the cables are buried in my walls 🫤. What is the charge for not returning cables ?
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Message posted on 04 Nov 2024 12:03 PM
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Re: Returning equipment
Cables/wiring/dish are yours. You need to return the Sky Q box, any mini boxes and remotes.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 04 Nov 2024 12:26 PM - last edited: 04 Nov 2024 12:32 PM
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Re: Returning equipment
Strictly speaking the Sky-supplied HDMI and power cables are returnable, but Sky isn't likely to penalise their non-return (apart from the separate external mains transformer of the v2 main Q box)
Any Sky wireless booster hardware supplied to resolve Q television issues is also returnable, but not that supplied under a Sky Broadband contract unless that's being cancelled too.
Dish cable ownership transfers to the householder on installation.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 04 Nov 2024 12:30 PM
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Re: Returning equipment
Thank you
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