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Discussion topic: Returning equipment

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Avatar for Stepney9
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This message was authored by: Stepney9

Message posted on ‎23 Aug 2023 05:45 PM

Returning equipment

I was due to return equipment because I cancelled multi room but I have now reinstated for it and paying for this service so no longer need to return the equipment. Please check my account and confirm the issue is resolved and closed.

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎23 Aug 2023 05:50 PM

Re: Returning equipment

Posted by a Superuser, not a Sky employee. Find out more

@Stepney9   You're not addressing Sky customer services via the forum, as customers we can't check your account for you.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Superuser
This message was authored by: Daniel0210

Message posted on ‎23 Aug 2023 05:50 PM

Re: Returning equipment

Posted by a Superuser, not a Sky employee. Find out more

@Stepney9 
This is a forum whereby Sky customers try to help other customers. You aren’t talking to Sky Customer Services.

 

If you get 'reminders' to return the equipment come back to us on this thread and we can get you some help via the Escalation Team.m


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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