Discussion topic: Returning equipment

This message was authored by Saintshill This message was authored by: Saintshill

Returning equipment

You have not sent a box/bag for me to return my sky equipment 


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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Returning equipment

Posted by a Superuser, not a Sky employee. Find out more

Providing you’ve cancelled successfully the returns packaging is usually sent out near the end of a cancellation period, [31 days for TV and 14 days for broadband], to the address that the account is registered at.

You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.

If you haven’t anything suitable contact Sky again and see if they’ll re-send. Keep your proof of posting very safe and indefinitely as Unipart, who handle the UK returns, don’t appear to be that well organised.

Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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