Returning equipment

[Rubycat]

Been waiting a week now for packaging from sky so I can return unused equipment. How long does it normally take to send the stuff out to me ? As they will charge me if they don't get it back within a certain time frame.

[oldfella]

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@Rubycat wrote:

Been waiting a week now for packaging from sky so I can return unused equipment. How long does it normally take to send the stuff out to me ? As they will charge me if they don't get it back within a certain time frame.

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Hi @Rubycat 

Hi
See the following link for all Sky returns information.

https://www.sky.com/help/articles/return-tv-broadband

If necessary you can use you own Packaging and also print your own labels.
Ensure that you keep proof of posting as the Sky return system handled by Unipart has delays and is not as reliable as would be desired.