Discussion topic: Returning Equipment Box

This message was authored by: RosanneH · ‎10 Nov 2023

I need to return the sky equipment after cancelling but it hasn't arrived yet. Get this be arranged please?

This message was authored by: GD1 · ‎10 Nov 2023

@RosanneH You're only asking other customers who can't send you anything. You can use your own packaging.

You can print off the labels for the returns here https://www.sky.com/help/articles/return-tv-broadband

Remember to keep your proof of posting.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: RosanneH · ‎10 Nov 2023

Thank you @GD1 .. sky told me over the phone to use this channel to solve my issue, clearly wrong advice!

This message was authored by: Daniel0210 · ‎10 Nov 2023

@RosanneH wrote:

sky told me over the phone to use this channel to solve my issue,

@RosanneH

Clearly right because @GD1 provided the correct information.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

Discussion topic: Returning Equipment Box

Returning Equipment Box

All Replies

Re: Returning Equipment Box

Re: Returning Equipment Box

Re: Returning Equipment Box

Was this discussion not helpful?

Search Sky Community

Start a new discussion