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Discussion topic: Returned item, text received

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This message was authored by: DavidP7

Returned item, text received

My item has been returned to Sky, see confirmation of collection, but received text saying sending prepaid packing, when already returned.

 

 

We collected the following item(s) from


  • ZF404521008GB

 

We collected on:


Tuesday 31 October 2023 at 11.35am .

Please keep this email as proof of postage.

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This message was authored by: Daniel0210

Re: Returned item, text received

Posted by a Superuser, not a Sky employee. Find out more

@DavidP7 
You aren’t talking to Sky Customer Services here. This is a forum where customers try to help other customers.

 

Does the message say you'll be charged for not returning, or just that they are sending out packaging? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
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This message was authored by: DavidP7

Re: Returned item, text received

Just that they're sending out packaging.

This message was authored by: Daniel0210

Re: Returned item, text received

Posted by a Superuser, not a Sky employee. Find out more

@DavidP7 

If Sky chase you for the return, post back on this thread and as you have proof of posting we'll be able to get you some help. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
Avatar for DavidP7
Level 1 icon
Topic Author
This message was authored by: DavidP7

Re: Returned item, text received

Thank you for your help.

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