Discussion topic: Returned item, text received
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 16 Nov 2023 02:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Returned item, text received
My item has been returned to Sky, see confirmation of collection, but received text saying sending prepaid packing, when already returned.
We collected the following item(s) from
- ZF404521008GB
We collected on:
Tuesday 31 October 2023 at 11.35am .
Please keep this email as proof of postage.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 16 Nov 2023 02:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Returned item, text received
@DavidP7
You aren’t talking to Sky Customer Services here. This is a forum where customers try to help other customers.
Does the message say you'll be charged for not returning, or just that they are sending out packaging?
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
Message posted on 16 Nov 2023 03:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Returned item, text received
Just that they're sending out packaging.
Message posted on 16 Nov 2023 03:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Returned item, text received
If Sky chase you for the return, post back on this thread and as you have proof of posting we'll be able to get you some help.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
Message posted on 16 Nov 2023 06:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Returned item, text received
Thank you for your help.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page