@TC2 wrote:
I returned my sky q box on 19th August. Royal Mail shows that the parcel is sat at the NDC parcel delivery hub. Royal Mail say this is the depot for sky. Please can you help as I don’t want to be charged.
@TC2 Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.
All you can do is keep the proof of posting and tracking and if Sky try to charge you give them a copy so they can then removed any charges if they have applied them
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
