New TV fitted yesterday. Worked fine to begin with. Now says 'no network connection' but my PC is

[john44]

New TV fitted yesterday. Worked fine to begin with. Now says 'no network connection' but my PC is working fine

[GD1]

@john44  Do you mean Sky Q was fitted as Sky don't install TV's at all?

[john44]

Yes, Sky Q was already there but .no network connectio' was a periodic message with the old TV too.

[Chodley]

So the message is coming from the Q, on its "homepage" not the TV?

[john44]

I guess so.

[Chodley]

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@john44 wrote:

I guess so.

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Standard issue Sky wifi problem then. One of many. Are you on Sky BB?

[john44]

I fear so.  They are sending a replacement ether net cable to see if that solves the problem.

[Chodley]

To connect the Q to your router?

Did they disable wifi on the Q? Or is it using that to talk to minis?

[john44]

New ether cable from router to the outside world seems to have solved the problem.  Thanks for you r support.