Discussion topic: Returned goods and harassment
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Message posted on 14 Aug 2024 01:13 PM
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Returned goods and harassment
Stop asking me to pay for returns
all items have been returned i have proof of sending and photographs
you are making me seriously ill with anxiety's
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All Replies
Message posted on 14 Aug 2024 01:31 PM - last edited: 14 Aug 2024 01:31 PM
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Re: Returned goods and harassment
@samjoshanna You are not speaking to Sky customer services via the community, however if you wish we can escalate your post to Sky Staff through the community messaging service.
Would you like this to be done?
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 14 Aug 2024 01:31 PM
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Re: Returned goods and harassment
@samjoshanna wrote:
Stop asking me to pay for returns
all items have been returned i have proof of sending and photographs
you are making me seriously ill with anxiety's
hi @samjoshanna
We are primarily just other customers here, however, I have escalated your post to a SKY support team, who, hopefully, will be in touch. to make sure your returns are properly registered with them etc.
Please see this link re the escalation and what you might see:
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014
If you are using Safari I believe you must make sure that 'Hide IP address' is not checked in settings to be able to see it - if you have difficulty finding that setting then may be try accessing here with another browser
Message posted on 14 Aug 2024 02:02 PM
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Re: Returned goods and harassment
Hi there! Thank you for escalating this. We have sent an invite to @samjoshanna.
Message posted on 16 Aug 2024 02:22 PM
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Re: Returned goods and harassment
Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
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