Discussion topic: Return sky q

This message was authored by: Libby74 · ‎26 Jul 2023

When I ordered my sky glass I was told you would send me out packages to return my sky q boxes, I haven't received my packages yet

This message was authored by: GD1 · ‎26 Jul 2023

@Libby74 Returns packaging is sent once the 31 day cool off has elapsed.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: Daniel0210 · ‎26 Jul 2023

@Libby74
If you’ve switched from Sky Q to Sky Glass the packaging is usually sent out after 31 days in case you change your mind about Glass.

When you do return it keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Return sky q

Return sky q

All Replies

Re: Return sky q

Re: Return sky q

Was this discussion not helpful?

Search Sky Community

Start a new discussion