Discussion topic: Return sky equipment

This message was authored by: Aarti0921 · ‎12 Jun 2023

Hi

i have cancelled sky and have returned the sky box yesterday but still getting emails to return the sky box.

This message was authored by: Daniel0210 · ‎12 Jun 2023

@Aarti0921
We understand returns are taking 2+ weeks to be processed and even then Unipart (who deal with the returns) are not the quickest in updating Sky equipment has been received. Hopefully you've kept your proof of posting, so keep it safe and indefinitely. Please don’t post an image of the Royal Mail tracking or postal receipt.

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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: caesarome · ‎12 Jun 2023

If you only returned it yesterday then it is going to take a few days to its destination.

Did you get and have still got proof of posting ?

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Discussion topic: Return sky equipment

Return sky equipment

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