0

Discussion topic: Has anyone else no signal at all?

Reply
Avatar for ellie0804
Level 1 icon
What's this?
This message was authored by: ellie0804

Message posted on ‎11 Jun 2023 07:33 PM

Has anyone else no signal at all?

I have no signal at all since 4 pm . Even before that it was dodgy 

Report post
Post 1 of 7
709 Views
0 Likes
Reply
Reply

All Replies

Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎11 Jun 2023 07:34 PM - last edited: ‎11 Jun 2023 07:36 PM

Re: Has anyone else no signal at all?

Posted by a Superuser, not a Sky employee. Find out more

@ellie0804  Do you mean No satellite signal, or no signal?  Do you currrently have thunderstorms in the area?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 2 of 7
703 Views
0 Likes
Reply
Avatar for ellie0804
Level 1 icon
What's this?
Topic Author
This message was authored by: ellie0804

Message posted on ‎11 Jun 2023 08:52 PM

Re: Has anyone else no signal at all?

No satellite signal. We had a thunderstorm about an hour ago. No just keep getting this message

Report post
Post 3 of 7
645 Views
0 Likes
Reply
Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎11 Jun 2023 08:57 PM

Re: Has anyone else no signal at all?

Posted by a Superuser, not a Sky employee. Find out more

@ellie0804   I would try unplugging the box for a few seconds and plug back in, if this doesn't resolve it and no furrther storms are in the area you may need to call Sky.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 4 of 7
633 Views
0 Likes
Reply
Avatar for k5512
Level 1 icon
What's this?
This message was authored by: k5512

Message posted on ‎11 Jun 2023 09:02 PM

Re: Has anyone else no signal at all?

I have nothing my main sky box & sky Q is saying no internet connection
Report post
Post 5 of 7
629 Views
0 Likes
Reply
Avatar for ellie0804
Level 1 icon
What's this?
Topic Author
This message was authored by: ellie0804

Message posted on ‎11 Jun 2023 10:24 PM

Re: Has anyone else no signal at all?

So strange. Let me know if you have managed to fix it please 

Report post
Post 6 of 7
582 Views
0 Likes
Reply
Avatar for simon194
Level 11 icon
What's this?
Superuser
This message was authored by: simon194

Message posted on ‎12 Jun 2023 09:52 AM

Re: Has anyone else no signal at all?

Posted by a Superuser, not a Sky employee. Find out more
@ellie0804 wrote:

No satellite signal. We had a thunderstorm about an hour ago. No just keep getting this message

There were some uplink problems caused by weather yesterday.

_____________________________________________________
Sky Q 2TB v2 (Q150.000.28.00L) + ; 2x Mini, Philips 55OLED806, Lumagen Radiance Pro 4242,
Yamaha RX-A3080 + NAD C270 (7.1.4)
Report post
Post 7 of 7
539 Views
0 Likes
Reply
Reply