Discussion topic: Return label won’t scan

This message was authored by: Emer5 · ‎11 May 2025

Returning sky Q box - return label won't scan at dpd drop off store?

This message was authored by: lettice · ‎11 May 2025

Sky Q and broadband equipment returns are usually done via Royal Mail, not DPD.

Have a read of this Sky help article and if you have to do so, recreate the returns label and take it to a Post Office or arrange for Royal Mail to collect it.

https://www.sky.com/help/articles/return-tv-broadband

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This message was authored by: caesarome · ‎11 May 2025

@Emer5

Was this label one you printed yourself, if so (ore even if it wasn't) then try printing another one:

https://www.sky.com/help/articles/return-tv-broadband

Make sure you get and keep proof of posting when sending this off.

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Discussion topic: Return label won’t scan

Return label won’t scan

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