Return equipment

[Chariskapo]

How do I return my Sky Q mini box? 

[Jones_The_Cat]

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@Chariskapo wrote:

How do I return my Sky Q mini box? 

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Have you cancelled a multiroom contract? How long ago? Have Sky asked you to return it? 

Sky usually send out returns packaging after 31 days have elapsed since cancellation. You can return earlier by using your own packaging and printing off a freepost label here:

https://www.sky.com/help/articles/return-or-recycle-sky-equipment 

Make sure you put a note inside with your name, address and Sky account number. Take a photo of the returns label with the tracking number on it and get a proof of posting ideally.