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This discussion topic has been answered Discussion topic: Return equipment

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This message was authored by: Andrew1385

Return equipment

Hello, we have just moved to Sky multi room and have our old box to return. Can we have a returns label or information on how to return


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This message was authored by: caesarome Answer

Re: Return equipment

Posted by a Superuser, not a Sky employee. Find out more

@Andrew1385 

What box do you want to return, if it is a Sky Q then you can use whatever boxes you have or can get as this link will help you to print the return label and return it via Royal Mail:

 

https://www.sky.com/help/articles/return-tv-broadband


Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: caesarome Answer

Re: Return equipment

Posted by a Superuser, not a Sky employee. Find out more

@Andrew1385 

What box do you want to return, if it is a Sky Q then you can use whatever boxes you have or can get as this link will help you to print the return label and return it via Royal Mail:

 

https://www.sky.com/help/articles/return-tv-broadband


Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: Andrew1385

Re: Return equipment

All sorted, many thanks for providing the link. 

andy 

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