Discussion topic: Return charges

This message was authored by: MazB · ‎04 Dec 2023

I need to confirm that a return I sent has reached you, I have an email confirmation from you saying you had received it and it was with your courier however you sent a text the other day saying about being charged of the equipment wasn't received. Please confirm you have the equipment as I do not want to receive charges

This message was authored by: GD1 · ‎04 Dec 2023

@MazB You're not talking to Sky customer service via th forum. Do you have proof of postage?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: keith30 · ‎04 Dec 2023

I have had the same problem today,they have emailed and sent a text message saying they haven't received it but had acknowledged in my messages it's with their courier, I have proof of postage so I guess ignore it for now

Discussion topic: Return charges

Return charges

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