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Discussion topic: Return charges

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This message was authored by: MazB

Message posted on ‎04 Dec 2023 09:42 AM

Return charges

I need to confirm that a return I sent has reached you, I have an email confirmation from you saying you had received it and it was with your courier however you sent a text the other day saying about being charged of the equipment wasn't received. Please confirm you have the equipment as I do not want to receive charges 

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎04 Dec 2023 09:49 AM

Re: Return charges

Posted by a Superuser, not a Sky employee. Find out more

@MazB  You're not talking to Sky customer service via th forum.  Do you have proof of postage?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: keith30

Message posted on ‎04 Dec 2023 02:27 PM

Re: Return charges

I have had the same problem today,they have emailed and sent a text message saying they haven't received it but had acknowledged in my messages it's with their courier, I have proof of postage so I guess ignore it for now 

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