28 Mar 2024 05:57 PM
Hi,
we have received 'return packaging' this is just a flat box with nothing else.
can't find any help on what I am suppose to do with this? Is this normal? Is it suppose to open and refold?
28 Mar 2024 07:54 PM
Posted by a Superuser, not a Sky employee. Find out moreI can't answer that question but it might be easier if you use whatever box you have or can get as this link will help you to print the return label and return it via Royal Mail:
https://www.sky.com/help/articles/return-tv-broadband
Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.
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