Discussion topic: Return address requested
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Message posted on 08 Feb 2024 02:52 PM
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Return address requested
Please can you send me return package or the broadband equipment return address
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Message posted on 08 Feb 2024 02:59 PM
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Re: Return address requested
@Mangue
If you’ve successfully cancelled Sky should send out returns packaging near the end of any cancellation period, [14 days for Broadband].
You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband
If you haven’t anything suitable contact Sky again and ask if they’ll re-send. Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Message posted on 09 Feb 2024 11:00 PM
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Re: Return address requested
Please send the address to send it to the sky broadband equipment
Message posted on 09 Feb 2024 11:06 PM
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Re: Return address requested
@Mangue wrote:
Please send the address to send it to the sky broadband equipment
@Mangue if you follow the blue link in @Daniel0210 post above it will give you an address to send your equipment back to
I may be a Sky Superuser but I am still just a Sky customer
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