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Discussion topic: Return address requested

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This message was authored by Mangue This message was authored by: Mangue

Return address requested

Please can you send me return package or the broadband equipment return address 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Return address requested

Posted by a Superuser, not a Sky employee. Find out more

@Mangue 
If you’ve successfully cancelled Sky should send out returns packaging near the end of any cancellation period, [14 days for Broadband]. 

You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

If you haven’t anything suitable contact Sky again and ask if they’ll re-send. Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Mangue
Topic Author
This message was authored by Mangue This message was authored by: Mangue

Re: Return address requested

Please send the address to send it to the sky broadband equipment 

This message was authored by Laing1 This message was authored by: Laing1

Re: Return address requested

Posted by a Superuser, not a Sky employee. Find out more

@Mangue wrote:

Please send the address to send it to the sky broadband equipment 


@Mangue if you follow the blue link in @Daniel0210 post above it will give you an address to send your equipment back to


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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