Return Sky Q equipment and mini boxes

[Newo]

I want to return a Sky Q box and two mini boxes because I am changing over to Sky broadband streaming boxes in two days time. I need a returns bag. 

[Daniel0210 · Accepted solution]

@Newo 
Providing you’ve swapped to Sky Stream successfully Sky usually send out the returns packaging near the end of a cancellation period, [31 days for Sky Q], to the address that the account is registered at.

You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

If you haven’t anything suitable contact Sky again and see if they’ll re-send. Keep your proof of posting very safe and indefinitely as Unipart, who handle the UK returns, don’t appear to be that well organised. Also, if you use Royal Mail’s collect from home service, keep a record of the tracking number.