Resetting PIN on SKY Q without internet

[Fuzzbonce]

Recently switched to Sky Q. Don't want to connect it to the internet. To watch a program recorded off Sky Arts it wants my PIN. Have tried unsuccessfully last 4 digits from: viewing card, mobile number, bank account. As I'm not connected to the internet the option in Home/My Account to reset the PIN is unavailable. What can I do, please?  

[oldfella]

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@Fuzzbonce wrote:

Recently switched to Sky Q. Don't want to connect it to the internet. To watch a program recorded off Sky Arts it wants my PIN. Have tried unsuccessfully last 4 digits from: viewing card, mobile number, bank account. As I'm not connected to the internet the option in Home/My Account to reset the PIN is unavailable. What can I do, please?  

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Hi @Fuzzbonce 

You can reset a Sky PIN without an internet connection by contacting Sky customer support by phone to get a reset Code.

[Fuzzbonce · Accepted solution]

Thanks for your reply. That's the only way is it? Oh well.