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Discussion topic: Request for new remote control

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This message was authored by: Santopietro

Message posted on ‎24 Jun 2024 08:10 AM

Request for new remote control

Yesterday I rang Sky to inform them that I needed a new remote control and have told to use this method to get one

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This message was authored by: MightyQuinn

Message posted on ‎24 Jun 2024 08:35 AM

Re: Request for new remote control

Posted by a Superuser, not a Sky employee. Find out more

Hi @Santopietro   Unfortunately the advisor fobbed you off. This is a public community forum that has no idea who you are. However follow the link below and it should lead you to a Form to request a new remote. 

https://www.sky.com/help/articles/fix-q-remote-problems

 

Welcome to the Sky Community Forum

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This message was authored by: Daniel0210

Message posted on ‎24 Jun 2024 11:36 AM

Re: Request for new remote control

Posted by a Superuser, not a Sky employee. Find out more

@Santopietro 
It may be quicker to purchase a new remote from a retailer or larger supermarket. If you do that as well as the above you’ll have a spare.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
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