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Discussion topic: Request for new remote control

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Santopietro
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This message was authored by Santopietro This message was authored by: Santopietro

Request for new remote control

‎24 Jun 2024 08:10 AM

Yesterday I rang Sky to inform them that I needed a new remote control and have told to use this method to get one

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MightyQuinn
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Superuser
This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Request for new remote control

‎24 Jun 2024 08:35 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Santopietro   Unfortunately the advisor fobbed you off. This is a public community forum that has no idea who you are. However follow the link below and it should lead you to a Form to request a new remote. 

https://www.sky.com/help/articles/fix-q-remote-problems

 

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Daniel0210
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Re: Request for new remote control

‎24 Jun 2024 11:36 AM

Posted by a Superuser, not a Sky employee. Find out more

@Santopietro 
It may be quicker to purchase a new remote from a retailer or larger supermarket. If you do that as well as the above you’ll have a spare.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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