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Discussion topic: Replacement sky. Q box

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This message was authored by: Val381

Message posted on ‎12 Apr 2025 10:11 PM

Replacement sky. Q box

I've been waiting for a new sky Q box for nearly 3 weeks. Does anyone have any advice on how to speed things up. I've spoken to at least 6 different sky employees and despite lodging 2 complaints and a referral to a manager nothing has happened. Help!

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎13 Apr 2025 07:57 AM

Re: Replacement sky. Q box

Posted by a Superuser, not a Sky employee. Find out more

@Val381 

What have the agents said when you've asked why there is such a delay in sending out a replacement Sky Q box (which presumably will be via a doorstep box swap and delivered by DPD)? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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