@Hannah166
Unless there was info left by DPD you'll need to call Sky to rearrange. Did you not receive a delivery time slot ?
If it's a main Sky Q box don't forget to remove the viewing card from the faulty box before it disappears into the back of the van.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
