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This discussion topic has been answered Discussion topic: Replacement Q mini box

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This message was authored by: Sue+Arnold

Replacement Q mini box

My mini box will not connect to internet or the main box. 


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This message was authored by: Quoman7 Answer

Re: Replacement Q mini box

Posted by a Superuser, not a Sky employee. Find out more

@Sue+Arnold wrote:

My mini box will not connect to internet or the main box. 


Hi @Sue+Arnold Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, do the same with any Mini boxes?

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This message was authored by: Quoman7 Answer

Re: Replacement Q mini box

Posted by a Superuser, not a Sky employee. Find out more

@Sue+Arnold wrote:

My mini box will not connect to internet or the main box. 


Hi @Sue+Arnold Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, do the same with any Mini boxes?

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I used to have superpowers… But a therapist took them away.

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This message was authored by: Sue+Arnold

Re: Replacement Q mini box

Thanks Superuser it's working now 😊 

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