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Discussion topic: Replace sky dish

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This message was authored by: Roncombe

Replace sky dish

I would like my sky dish replaced onto the side of the house and renewed wiring.  I have had the house re rendered and they had to take the dish down. 

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This message was authored by: oldfella

Re: Replace sky dish

Posted by a Superuser, not a Sky employee. Find out more

@Roncombe wrote:

I would like my sky dish replaced onto the side of the house and renewed wiring.  I have had the house re rendered and they had to take the dish down. 


Hi @Roncombe 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

 

Sky will charge in the region of £65 to do this I believe.

This message was authored by: Sharmena1

Re: Replace sky dish

I paid for a sky engineer to come and move my sky dish further up my wall as I was having a single story kitchen built, the engineer moved the sky dish and placed it on the scaffolding, and said he would come back and place it on the chimney when I called them back.

I have already paid for it to be placed on the wall. The engineer also stated there would be no more charge.

If you could possibly send a engineer out as soon as possible, that would be great.

This message was authored by: Daniel0210

Re: Replace sky dish

Posted by a Superuser, not a Sky employee. Find out more

@Sharmena1 
You may not be aware but this is a customer to customer forum and you aren’t contacting Sky Customer Services by posting on here. You will need to contact Sky. 

 

My understanding is that Sky no longer position dishes on to chimneys. 


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This message was authored by: MightyQuinn

Re: Replace sky dish

Posted by a Superuser, not a Sky employee. Find out more

@Sharmena1 wrote:

If you could possibly send a engineer out as soon as possible, that would be great.


Hi @Sharmena1   I'm afraid that you are not contacting Sky direct here, this is a public community forum that has no idea who you are. See the post above yours for contact information..

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