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Discussion topic: Removing

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Kellie11
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This message was authored by Kellie11 This message was authored by: Kellie11

Removing

‎14 Jan 2025 02:16 PM

I want to remove sky sports from my account how do I go about it

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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Removing

‎14 Jan 2025 02:22 PM

Posted by a Superuser, not a Sky employee. Find out more

@Kellie11 
To remove part of your TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Removing

‎14 Jan 2025 02:22 PM

Posted by a Superuser, not a Sky employee. Find out more

@Kellie11 
To remove part of your TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Invisiblename
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This message was authored by Invisiblename This message was authored by: Invisiblename

Re: Removing

‎14 Jan 2025 05:33 PM

Posted by a Superuser, not a Sky employee. Find out more
@Kellie11 wrote:

I want to remove sky sports from my account how do I go about it

You could also try the Sky WhatsApp account (I think this is a new option). I used this today it was pretty straight forward 

 

use the number:

zero  three three three

seven five nine

four eight one one

 

I am just another Sky customer!
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