05 Mar 2023 09:02 PM
My dog has chewed my old sky q remote so cannot use it to disconnect to pair new remote?
Everything I've read online seems ti say only way to disconnect is by using old one but thats impossible for me.
05 Mar 2023 09:04 PM - last edited: 05 Mar 2023 09:05 PM
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@FGunn wrote:
My dog has chewed my old sky q remote so cannot use it to disconnect to pair new remote?
Everything I've read online seems ti say only way to disconnect is by using old one but thats impossible for me.
Hi @FGunn
You do not need to unpair the old remote.
Just pairing the new one will override the old
Make sure that you are pointing your new remote at the Q box and press 1 & 3 together until the led flashes twice and follow onscreen instructions to re- pair.
05 Mar 2023 09:09 PM
@oldfella got it!! Thank you
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