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This message was authored by: Parul3

Remove continue watching from home screen on sky q

Watched a movie from Amazon Prime that I completed but on the home screen on Sky q, still states Continue Watching but checked the app and it is no longer there, how can this be removed.


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This message was authored by: DaveDrizen Answer

Re: Remove continue watching from home screen on sky q

Yes the same is on pime video I have done the same to delete continue watching by deleting from the watch list but they still show in continue watching.  Nothing to with Sky Q box.  because they also show on the app on all my other devices my iPhone iPad and tv fife stick. It must be problem with the app it self. Nothing more I can do about it so I will just live with the problem 

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This message was authored by: DaveDrizen

Re: Remove continue watching from home screen on sky q

Go to your account on prime on the web  sign into your account look for the account tab and click on it find "watch history"  and remove from the list

This message was authored by: DaveDrizen

Re: Remove continue watching from home screen on sky q

I mist a bit out you need to on the little face icon  on the top left of the page will produce drop done menu select account  this will give you page with various option  at the top of page . One of being watched history  select this and remove the title you want to remove from the list

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This message was authored by: Parul3

Re: Remove continue watching from home screen on sky q

Already removed movie from Prime's watch history on the web, but still showing on the Home screen as Continue Watching on Sky q

This message was authored by: DaveDrizen Answer

Re: Remove continue watching from home screen on sky q

Yes the same is on pime video I have done the same to delete continue watching by deleting from the watch list but they still show in continue watching.  Nothing to with Sky Q box.  because they also show on the app on all my other devices my iPhone iPad and tv fife stick. It must be problem with the app it self. Nothing more I can do about it so I will just live with the problem 

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This message was authored by: robstopper

Re: Remove continue watching from home screen on sky q

I'm having the same issue too, a series that only appeared as it autoplayed after one i did watch ended.

 

I have skipped thru every episode right to the end of the last episode, have removed it from my Prime continue watching list, deleted it from my Prime watched list, reset my apps and done a power cycle on my Q box, and yet it still persists. It no longer appears on my Prime, either Q app or phone app, and yet it refuses to go away from my Q Continue Watching rail.

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This message was authored by: Parul3

Re: Remove continue watching from home screen on sky q

Still having issues with Sky Q continue watching rail. now I have Disney Plus shows which I have watched until the end and they keep showing up as continue watching.

Has anybody have any ideas on how this can be resolved

This message was authored by: Me134

Re: Remove continue watching from home screen on sky q

Posted by a Superuser, not a Sky employee. Find out more

@Parul3 wrote:

Still having issues with Sky Q continue watching rail. now I have Disney Plus shows which I have watched until the end and they keep showing up as continue watching.

Has anybody have any ideas on how this can be resolved


For Disney+ at least, log into the account online and remove from there, I've not specifically tested it but there's no reason that won't work.

**********************************************************
Not a Sky employee
**********************************************************
Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub
Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub

This message was authored by: Stace1647

Re: Remove continue watching from home screen on sky q

This issue is also driving me crazy. I've got stuff from Prime Video which I've already watched, And now Disney+ is doing the same thing since the integration showing things that I've either a already watched or B have decided not to continue with so I've gone onto both platforms and removed the items from the continue watch list on the individual platforms. It doesn't show up on an iPad or on the individual apps themselves and even on the apps that you launched through sky it only shows up on the sky homepage on my Q box on the continue watch banner. And I'm a little OCD and it's driving me crazy so any advice or help on this would be greatly appreciated

This message was authored by: robstopper

Re: Remove continue watching from home screen on sky q

Yep, same here, its now continuously showing an episode of a programme on Disney+ which i have already watched twice, and doesn't yet have another episode to "continue watching"!! It still shows programmes which don't appear within the apps themselves.

 

The "continue watching" rail on the home page is broken, please fix or remove it Sky!

This message was authored by: Me134

Re: Remove continue watching from home screen on sky q

Posted by a Superuser, not a Sky employee. Find out more

@robstopper wrote:

Yep, same here, its now continuously showing an episode of a programme on Disney+ which i have already watched twice, and doesn't yet have another episode to "continue watching"!! It still shows programmes which don't appear within the apps themselves.

 

The "continue watching" rail on the home page is broken, please fix or remove it Sky!


Removing a show from the online Disney site removes it from Skys 'continue watching' for me for sure, as I've tested it.

**********************************************************
Not a Sky employee
**********************************************************
Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub
Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub

This message was authored by: robstopper

Re: Remove continue watching from home screen on sky q

Yes, i agree there. But this is a series that I am still watching weekly on Disney, as the episodes are released (the Scrubs reboot). I've watched this weeks episode already, and then skipped through to the end a second time, and yet the continue watching rail still shows it. Removing it from my watchlist on the disney app is selfdefeating.

 

Its also always showing programmes on amazon prime that I only streamed by accident and didn't intend to watch, as they autoplayed by default after finishing something similar. I've removed them from the app, deleted them online from my history, and blocked them, but the CW rail still shows them!

This message was authored by: Me134

Re: Remove continue watching from home screen on sky q

Posted by a Superuser, not a Sky employee. Find out more

@robstopper wrote:

Yes, i agree there. But this is a series that I am still watching weekly on Disney, as the episodes are released (the Scrubs reboot). I've watched this weeks episode already, and then skipped through to the end a second time, and yet the continue watching rail still shows it. Removing it from my watchlist on the disney app is selfdefeating.

 

Its also always showing programmes on amazon prime that I only streamed by accident and didn't intend to watch, as they autoplayed by default after finishing something similar. I've removed them from the app, deleted them online from my history, and blocked them, but the CW rail still shows them!


I was wondering about the weekly releases as I didn't know Disney actually had any, that's unavoidable I'm afraid I think (with any platform), it will update once the next episode comes out. I've just removed The Expanse from Prime online, I'' give it time to catch up and see it fi removes it.

**********************************************************
Not a Sky employee
**********************************************************
Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub
Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub

This message was authored by: Stace1647

Re: Remove continue watching from home screen on sky q

That's not my issue. I was watching something on Disney, and I fell asleep before the end of the final episode and it also played a different series which I didn't wanna watch so I stopped at mid episode removed it from the continued watchlist on Disney but now it won't go off sky and that's exactly the same premise on the things I've watched on prime, there's a series that I've completed that is still showing up on the continue watch banner from prime . so the issue is a bit of a mixed bag I've shows I haven't watched shows I've completed but the common denominator is on both prime and Disney. I've removed them from the continue watched and they don't show up at all on the individual apps they only show up on sky. I've done a hard reset of the Q box I turned it off for a couple of minutes and put it back on again still not fixed it. 

This message was authored by: Me134

Re: Remove continue watching from home screen on sky q

Posted by a Superuser, not a Sky employee. Find out more

@Me134 wrote:

@robstopper wrote:

Yes, i agree there. But this is a series that I am still watching weekly on Disney, as the episodes are released (the Scrubs reboot). I've watched this weeks episode already, and then skipped through to the end a second time, and yet the continue watching rail still shows it. Removing it from my watchlist on the disney app is selfdefeating.

 

Its also always showing programmes on amazon prime that I only streamed by accident and didn't intend to watch, as they autoplayed by default after finishing something similar. I've removed them from the app, deleted them online from my history, and blocked them, but the CW rail still shows them!


I was wondering about the weekly releases as I didn't know Disney actually had any, that's unavoidable I'm afraid I think (with any platform), it will update once the next episode comes out. I've just removed The Expanse from Prime online, I'' give it time to catch up and see it fi removes it.


The Expanse is still there on the Q box, I would hazard a guess that it's down to the Prime App as it worked for Disney+ fine.

**********************************************************
Not a Sky employee
**********************************************************
Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub
Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub

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