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Discussion topic: Removal

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Hilary15
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This message was authored by Hilary15 This message was authored by: Hilary15

Removal

‎11 Dec 2024 03:27 PM

I would like to remove the Sports package and Ultra HD from my acc. as I'm having trouble paying the bill as I am a pensioner on Pension Credits. £134 per month is far too much

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Hilary15
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This message was authored by Hilary15 This message was authored by: Hilary15

Re: Removal

‎11 Dec 2024 03:31 PM

Please help

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Daniel0210
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Re: Removal

‎11 Dec 2024 03:31 PM

Posted by a Superuser, not a Sky employee. Find out more

@Hilary15 
To remove part of your TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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