14 Oct 2024 03:45 PM
Hi I'm wondering do I have the up to date remote for my q box I don't have the remote that you speak into, if so can I get one, thanks
14 Oct 2024 03:51 PM
Posted by a Superuser, not a Sky employee. Find out more
@Fred37 wrote:if so can I get one, thanks
You're asking other customers here - we can't send you one.
Either call Sky and ask nicely or buy one from a local retailer.
14 Oct 2024 04:11 PM
Posted by a Superuser, not a Sky employee. Find out more
@Fred37 wrote:
Hi I'm wondering do I have the up to date remote for my q box I don't have the remote that you speak into, if so can I get one, thanks
The non voice remotes were only sent with the minis in the first year or so, thus if your remote doesn;t have voice control then is it one for a mini ?
The older voice remotes (both Touch and later buttons) have a small button on the side to activate the voice control
To work with voice control, however, they must be paired with the box in bluetooth mode - is it possible you have a voice remote but it just isn't paired.
As @PandJ2020 you could try calling SKY to see if they will send a latest remote or just buy one from a variety of outlets
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