Discussion topic: Remote

This message was authored by: Aliciax24 · ‎09 Apr 2023

Hi there how do I get a new sky q remote mines has stopped working thanks in advance

This message was authored by: Daniel0210 · ‎09 Apr 2023

@Aliciax24
If your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some troubleshooting first but then it’ll send you to a form to request a replacement (this is not available for ROI customers).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It’s sometimes a bit quicker to purchase a new one from a retailer / main supermarket.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by: Daniel0210 · ‎09 Apr 2023

@Aliciax24
If your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some troubleshooting first but then it’ll send you to a form to request a replacement (this is not available for ROI customers).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It’s sometimes a bit quicker to purchase a new one from a retailer / main supermarket.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Remote

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