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Discussion topic: Remote problem

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This message was authored by: Kirsty242

Remote problem

I can't get my sky remote to work on my sky multiroom box, I've changed the batteries and the led light works and it turns up the tv but I won't let me do anything else connected to the sky box 

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This message was authored by: oldfella

Re: Remote problem

Posted by a Superuser, not a Sky employee. Find out more

@Kirsty242 wrote:

I can't get my sky remote to work on my sky multiroom box, I've changed the batteries and the led light works and it turns up the tv but I won't let me do anything else connected to the sky box 


Hi @Kirsty242 

With the mini box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

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