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Discussion topic: Remote not working on either box

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This message was authored by: pauline+daniels

Message posted on ‎29 Jun 2023 06:12 AM

Remote not working on either box

Remote not working tv stuck on one channel can't change it I have tried all the rebooting but no joy

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎29 Jun 2023 06:21 AM

Re: Remote not working on either box

Posted by a Superuser, not a Sky employee. Find out more

@pauline+daniels 

Very unlikely both remotes have become faulty at the same time. Try the troubleshooting here

https://www.sky.com/help/articles/sky-q-remote-help  


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: pauline+daniels

Message posted on ‎29 Jun 2023 08:31 AM

Re: Remote not working on either box

Thank you all sorted now 

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