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Discussion topic: Remote not working in some areas

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This message was authored by: Spud22113344

Remote not working in some areas

My remote won't pause or skip anything on the tv 

was fine yesterday 

tried everything and still not working 

it's really odd as every other button works fine 

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This message was authored by: Laing1

Re: Remote not working in some areas

Posted by a Superuser, not a Sky employee. Find out more

@Spud22113344 wrote:

My remote won't pause or skip anything on the tv 

was fine yesterday 

tried everything and still not working 

it's really odd as every other button works fine 


@Spud22113344 Have you tried rebooting your Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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