Remote not delivered

[keily]

Arranged a delivery of remote over a week ago. So hard to get in touch eith sky ajd on automated service on the phone it disconnects before i get to a human as understandably theres no department for it..need a remote but cant keep ringing at a cost to myself and cant seem to find an email? Advice anyone

[Daniel0210]

@keily 
You can purchase a new one from a lot of retailers / main supermarkets, then if the free replacement arrives you've always got a spare. 

[Ecosse]

Have you tried the Sky Order Tacking link?

[keily]

Thanks for that.

[keily]

Its showing as no order:-/

[Ecosse]

Try again:  https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch 

[keily]

Yes thanks i tried that.

[Ecosse]

Hi @keily Might be worth contacting them direct, hit this link and scroll down to the bottom and select the "Need More Help" section.

[keily]

Ive also done that and tried ringing but just get disconnected:-/