Remote control

[Geejay007]

A few of the buttons are not working properly so can get a new one for my Sky Q box please?

[oldfella]

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@Geejay007 wrote:

A few of the buttons are not working properly so can get a new one for my Sky Q box please?

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Hi @Geejay007 

Check the following link and it will lead to a form for a replacement remote.
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment
In the meantime if you have an Apple or Android device with Sky Go you can set up a virtual remote to control your Q boxes.
See following link.
https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637?

[Me134]

@Geejay007 Be aware that (in my experience) the online form will go through and confirm with a text, within the hour you will get another text telling you that the order has failed and you need to phone up (or chat perhaps).